T_Cancellations & Refunds

T_Fares, prepaid service(s), fee(s) and surcharges are non-refundable, while taxes in your ticket may be refundable. T_Please apply for a tax refund online via T_Manage BookingT_. T_Processing will take about 4-6 weeks and service charge may apply.

T_All prepaid services such as a prepaid seat, prepaid meal, prepaid baggage, etc., are non-refundable and non-transferable.

T_No refund will be issued for fares, prepaid service(s), fee(s), and surcharges if you missed your flight. T_The ticket of the missed flight is forfeited and not transferable to another flight.

T_Taxes in your ticket may be refundable. T_Please apply for a tax refund via T_Manage BookingT_. T_Processing will take about T_4-6 weeks and service charge T_may apply.

T_Please visit the T_Flight CancellationT_ page for more information.

T_Cancellations &T_ Refunds

T_If I cancel my booking, can I get a refund?

T_Can I get a refund for prepaid services, e.g. prepaid seat, prepaid baggage, prepaid meal?

T_Can I get a refund if I missed my flight?

T_If my flight has been cancelled, how can I rebook or obtain a refund?