Airport Information

Hong Kong International Airport (HKIA), Terminal 1

Check-in Counters

  • Level 7, Aisle D
  • Opening time: 2.5 hrs prior to scheduled time of departure
  • Closing time: 40 mins prior to scheduled time of departure

Self-service Bag-drop (facilities are suspended due to COVID-19 pandemic)

CUSS Kiosks (facilities are suspended due to COVID-19 pandemic)

Transfer desk (facilities are suspended due to COVID-19 pandemic)

 

Remote Check-in Facilities

In-town check-in (operations are suspended due to COVID-19 pandemic)

 

Customs Information

Passengers entering HKSAR are required to declare any prohibited / restricted items to Customs officers at border control points if:

  • the quantity of dutiable commodities is in excess of the duty-free concessions; or
  • currency and bearer negotiable instruments (“CBNIs”) exceed a total value of HKD120,000 or the equivalent in foreign currencies.

Please visit the Customs and Excise Department website for more details and the Hong Kong Airport Authority website for the customs clearance procedure.

Suvarnabhumi International Airport

Check-in Counters

  • 4th Floor Departure Hall
  • Opening time: 3 hours prior to scheduled time of departure
  • Closing time: 1 hour prior to scheduled time of departure

 

Customs Information

Prohibited goods are not allowed for import to or export out of Thailand. Restricted goods are goods of which the import and export is restricted by law in Thailand. For more details, please refer to the Thai Customs website.

 

Taoyuan International Airport, Terminal 1

Check-in Counter

  • Island 2, 1st Floor
  • Opening time: 2.5 hours prior to scheduled time of departure
  • Closing time: 40 minutes prior to scheduled time of departure

 

Customs Information

For more information of Customs and duty free exemptions, please visit the Customs Administration, Ministry of Finance (Taipei Customs).

For custom declaration information, please visit the Customs Administration, Ministry of Finance (Taipei Customs)

 

Narita International Airport, Terminal 2

Check-in Counter

  • Island R , 3rd floor
  • Opening time: 3 hrs prior to scheduled time of departure
  • Closing time: 1 hr prior to scheduled time of departure

 

Customs Information

Visit the Japan Customs website for duty-free allowance and declaration of accompanied articles and unaccompanied articles information.

Seoul Incheon International Airport, Terminal 1

Check-in Counter

  • Aisle E, 3rd level
  • Opening time: 3 hrs prior to scheduled time of departure
  • Closing time: 1 hr prior to scheduled time of departure

 

Customs Information

Visit the Incheon Airport website and Korea Customs website for duty-free allowance and customs declaration information.