Contact us

For enquiries or requests, please feel free to get in touch with us.

Start a conversation by clicking or scanning the QR code below.

WhatsApp

You can also contact our regional office:

CUSTOMER FEEDBACK

 

Please click to download and complete the Travel Experience Feedback & Compliment Form, and then send the form to email:

CRD@greaterbay-airlines.com  Your comments and feedbacks to us are extremely important.  

Hong Kong

Opening hours
Service Centre

09:30 – 17:00 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

09:00 - 17:30

Telephone
Service Centre

(852) 3956-6166
(General Enquiry)

Baggage Service

(852) 2186-4437

Email
Service Centre

service@greaterbay-airlines.com

Baggage Service

bs.g1@jasg.com

Bangkok

Opening hours
Service Centre

08:30 – 17:30 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

09:00 - 17:30

Telephone
Service Centre

(66) 2-934 5262-63
(General Enquiry)

Baggage Service

(66) 2-134-4358

Email
Service Centre

bkkservice@greaterbay-airlines.com

Baggage Service

bfsll@bfsasia.com

Taipei

Opening hours
Service Centre

09:00 – 17:30 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

Subject to flight schedules

Telephone
Service Centre

(886) 2 2568 3131
(General Enquiry)

Baggage Service

(886) 3 383 3608  ext#18

Email
Service Centre

tpeservice@greaterbay-airlines.com

Baggage Service

tpekslf@tpeksxh.com.tw

Tokyo

Opening hours
Service Centre

09:30 – 17:30 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

12:00 - 17:00

Telephone
Service Centre

(+81) 050 3825 1717
(General Enquiry)

Baggage Service

Not Available 

Email
Service Centre

tyoservice@greaterbay-airlines.com

Baggage Service

hbhandling@wassco.co.jp

Seoul

Opening hours
Service Centre

09:00 – 18:00 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

10:00 - 19:00

Telephone
Service Centre

(82) 2-755-7564 
(General Enquiry)

Baggage Service

032 742 7074

(05:00 ~ 23:00)

Email
Service Centre

selservice@greaterbay-airlines.com

Baggage Service

icnlzak@airkorea.biz